Customer Support Specialist (German Required)

As a Customer Support Specialist, your main responsibility will be to answer our clients calls via phone and email in such a way assisting them in placing orders in German language. You will also be entering calling reasons and client data as well as arranging callbacks

Your daily work day will look like

• Answering inbound calls in a professional and helpful manner
• Assisting customers by providing information
• Entering client data and arranging further actions

What do we expect

• Willingness to have direct contact with customers
• German proficiency (B2)
• Excellent communication skills
• Process oriented team player

You can expect the following with us:

• Hybrid working model
• Extensive introductory training in Lithuania
• Opportunity to apply foreign language skills when communicating with colleagues from other Festo branches
• Task planning based on personal responsibility
• Open team motivated to help and striving for common goals
• Internal career opportunities based on competence development
• Support and mentoring from a leader, working under the Leadership Culture principles
• Convenient, up-to-date and employee-oriented work environment
• Contribute to various company and department initiatives 

Our privacy policy for applicants’ personal data can be accessed on our Festo Lithuania website in the section Career at Festo.