Seniority level:
Entry-level specialist
Skills:
Customer Experience
, 1 yr.
Multitasking
, 1 yr.
Languages:
Bulgarian
C1 - Advanced
Experience:
0 yrs.
minimum
in
Operations & Customer Service
Monthly salary (gross):
1748
- 2248
€
Contract type:
Full-time
Location:
Remote job
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Job description
Customer Service Representative (Bulgarian + English)
Job description
Challenging work with Top sellers in Bulgaria and around the world;
Long- term work relationship with Top sellers;
Conducting site and tech tutorials;
Help find solutions and assist in growing sales;
Manage customer engagement and use tools to analyze and monitor key metrics while tracking customer progress and performance;
Introducing advanced tracking and analytic tools;
In-depth knowledge of the world of ecommerce;
Sales and promotion of new services and tools for manufacturers.
Requirements
Higher, secondary special education;
Successful sales experience is an advantage;
BULGARIAN C1-C2;
ENGLISH B2-C1;
Good communication skills;
Good analytical skills.
Company offers
Great working conditions;
Corporate training;
Super-friendly international team;
Active and fun corporate life throughout the year;
Remote work opportunity;
Work schedule 5/2: Mn-Fr;
About Teleperformance
Teleperformance is a world-renowned leader in providing integrated customer support services (outsourcing). Teleperformance provides technical support, translations, consulting and other services to international companies and projects according to their specifics and the language used. Our mission is to deliver an exceptional customer experience at every opportunity. This is how we create opportunities and value for our employees, customers and communities. The Teleperformance contact center in Lithuania was established in 2015 and provides services in English, Swedish, Portuguese, Hebrew, Russian, Danish, Lithuanian and other languages. We believe that every employee and customer is an important part of our team, which is why we adhere to established internal DNA principles; integrity, respect, professionalism, innovation and commitment.
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