Seniority level:
Entry-level specialist
Skills:
MS Excel
, 1 yr.
Communication Skills
, 0 yrs.
Languages:
Experience:
0 yrs.
minimum
in
Operations & Customer Service
Monthly salary (gross):
1567
- 1661
€
Contract type:
Full-time
Location:
Kaunas, Vilnius, Panevėžys, Klaipėda, Šiauliai, Alytus, Remote job, Marijampolė, Utena
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Job description
About us and the position:
We are a specialized customer service company. In 2022 we are celebrating our 20th birthday. Our clients operate in various business areas (finance, logistics, trade, services, etc.), so our work is diverse, rich, and very dynamic. Every day we create and improve the customer experience.
Join our Transcom Family as a Business Clients Orders Coordinator!
Business clients Orders Coordinator communicates by e-mail and phone with customs representatives, couriers, warehouses, and business customers in Europe, the Middle East, and Africa, provides them information, solves problems, coordinates special needs.
What's in it for YOU!
- Full-time position
- Free weekends! Project working hours I-V 8:00-19:30 (available shifts 08:00-17:00, 09:00-18:00, 10:00-19:00, etc)
- Introductory two-week training that will introduce you to the specifics of the job
- Opportunity to choose work type - from home, office or hybrid
- You will be able to learn from the best by attending lectures by internal and external lecturers
- Career opportunities! 90% of managers and leaders started their careers from working as customer service specialists
- Growth in a talent-filled and multicultural environment
- T: University - an internal training system that will allow you to acquire new knowledge for work and personal development
- Salary - 1507-1601 Eur (before taxes). The minimum wage is paid during the training
What we are looking for:
What we are looking for:
- Great French and English skills (both B2 level or higher)
- Experience with Excel/Google sheets (it will be your daily tool)
- Prioritize customers, always willing to help others
- Able to quickly absorb information and use it in work situations
What Life at Transcom is like!
At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.
We are objective in our recruitment process, so we use standartized testing to get to know you better. Look for tests in your email after applying.
About Transcom Lithuania
Transcom is a global community of customer experience experts, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. All nimble, curious, driven, lifelong learners and all committed to the world's best-loved brands. Transcom team already sctreches around the globe: currenly, we have 30,000 customer experience specialists at 90+ contact centers across 28 countries, delivering services in 33 languages to international brands in various industry verticals. Would you like to be one of us? Apply now and start something brilliant with Transcom!
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