Customer Care Specialist Finnish language

DESCRIPTION:

• primarily telephone and email/chat communication with existing customers
• process data from clients and record them in the system (light administration)
• the customer line is passive, receives incoming calls and handles client requests via e-mail, so it is not a routine daily activity
• communication with international clients in Finland
• cooperation with colleagues in the team

* Remote position is available working from Lithuania, Latvia or Estonia.

REQUIREMENTS:

• There is no need to have special knowledge or education, we can teach a willing person everything. However, the language is important therefore it is necessary to have know Finnish language at least at C1 level or higher
• at the same time, communicative English is needed at least at the B2 level - introductory training and regular updating training are conducted in English
• using a company’s system to process orders
• you can handle customer care (helpfulness and willingness in communication is important to us)
• the advantage (not the condition) is previous customer service experience

* Remote position is available working from Lithuania, Latvia or Estonia.

COMPANY OFFERS:

• possibility to work on Home office
• job contract: 1 year with a possibility of prolongation
• high-quality initial training and support from superiors, trainers and colleagues, not only in the beginning, largely independent
• responsible work and at the same time stability, security and potential for professional growth in the future
• possibility of further professional and personal development
• modern working environment with a beautiful view in case of working from office
• schedule:Rolling

Can you imagine yourself in this position? If so, please send your CV to job@t.teleperformance.com and we will get back to you very soon.

* Remote position is available working from Lithuania, Latvia or Estonia.