Customer Support Representative (German Speaking)

We are looking for our next Customer Support Representative to join our European Support Team. You'll work alongside fun, energetic colleagues and you'll be responsible for converting customers into passionate SuperOffice evangelists. Although the office language is English, we are looking for someone who can speak Dutch or German in addition. 

💪 Your Role

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Cross collaborate with our internal departments to meet customers' needs
• Master the Costumer Service module of SuperOffice and actively use additional programs for identifying and resolving customer’s challenges faster

⭐️ Your Superpowers

• At least 1-3 years of relevant work experience
• Excellent phone etiquette
• Excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Fluency in both English and Dutch or German

🤝 What do we offer:

• Opportunities for professional growth and development
• Competitive salary and benefits package
• A collaborative culture that values creativity and innovation
• 1200 - 1800 EUR net
• 8 hours off for personal & professional volunteering (16 hrs total)

🦉 About SuperOffice

Driven by a passion for customer relationship management, SuperOffice is one of Europe’s leading suppliers of CRM solutions to the business-to-business market. Our software supports the individual user in achieving stronger sales, marketing and customer service productivity. Loved by over thousands of happy customers, SuperOffice is the preferred choice.

SuperOffice was founded in Norway in 1990 and today we are 250 people located in Norway, Sweden, Denmark, Germany, Netherlands, Switzerland, and Lithuania.

Are you excited about this position but not sure if you meet all the qualifications? At SuperOffice, we are dedicated to building a diverse, inclusive workplace and research shows that some applicants are less likely to apply if they do not meet all the requirements. If you think you are a great fit for this role, we strongly encourage you to apply. You may be just the right candidate for this or other roles.