The Global Mobility Specialist is responsible for managing assignments, immigration and relocations for Moody’s employees in EMEA & APAC regions. This role will act as the main point-of-contact for assignees, the People team, and business leaders and support the end-to-end service delivery of mobility and immigration services.

• Administer domestic and international assignment programs and policies that meet business objectives, assist in development of assignment compensation, and prepare cost projections for business leaders; Assist with assignment allowance reviews. 
• Assist in development of relocation packages for new & existing employees and prepare relocation package estimates for business leaders.
• Draft offer of relocation assistance letters and other required assignment related documentation.
• Partner with immigration firm, employees, and the business in procuring and maintaining company sponsored work visas for authorized new hires and existing employees in the region; Act as an intermediary between TA and immigration counsel, requesting immigration assessment/guidance for candidates, as needed.
• Partner with vendors to facilitate relocation including household goods, taxation and destination services.
• Partner with internal payroll and finance teams and external providers to coordinate year-end payroll reporting and tax equalization processes.
• Audit vendor invoices to ensure accuracy and compliance to programs and coordinate payments.
• Coordinate with finance teams payments of estimated taxes on behalf of assignees.
• Participate in onboarding and training of new team members.
• Monitor mobility policies and practices to ensure compliance with global legal and regulatory requirements.
• Partner with Global Mobility leadership to develop and improve programs, policies and administration of the mobility process to meet business needs.
• Advise new & existing employees on policy and process changes as appropriate.
• Support the development and continuous improvement of the Global Mobility function by providing input to develop, govern and maintain Global Mobility policies.
• Update Global Mobility metrics and reports.
• Maintain the process for tracking transfers and producing metrics for key stakeholders.
• Ensure that all assignments, immigration and relocation cases remain within acceptable policy parameters and escalate any exceptions if required; liaise with Global Mobility leadership on escalations and issue resolution.
• Perform other duties and special projects as needed.

• Bachelor’s degree or equivalent work experience.
• 3+ years of customer service experience; experience working in Human Resources preferred.
• Experience with immigration programs and administration specifically in the area of Visa/Work Permit filings a plus.
• Knowledge or experience with international assignment taxation matters including year-end tax reconciliations a plus.
• Excellent written & verbal communication, attention to detail, customer service and interpersonal skills. 
• Ability to work productively both independently and as an integral member of cross-functional teams.
• Ability to multi-task, work under ambiguity, manage change and be proactive in a dynamic environment.
• Ability to work with and learn from individuals from other countries, cultures and disciplines.
• Strong analytical, problem solving skills.
• Competency required with MS Office software suite including Excel and PowerPoint.