Technical Support Specialist (French)

Join to become a part of the company, which is the world’s largest provider of dialysis products and services. Become first point of contact for our customers for technical and application-specific questions regarding our product.

For this position, we would like to hire an IT support specialist who would remotely support and consult customers during training, installation, and operation of the software. This role would also include close collaboration with developers with regards to software testing, error analysis, as well as other tasks related to recording and transforming customer needs to life.

We are looking for a person with the following experience:

• Understand and use modern communication software and systems
• Strong IT user skills (MS Office, Intranet, remote maintenance tools, etc.)
• Strong IT skills (MS OS, MS SharePoint, MS Server OS, MS SQL Server, cyber security, etc.)
• Understand Powershell script
• Understanding of the basics of e-health, data security, and related topics
• Up-to-date knowledge of IT and digitalization
• Very good communication in the English and French language – written and spoken

• Support – You will have a Qdev buddy by your side
• Flexibility – Flexible working hours, vacation schedule
• Online and offline training/workshops and other knowledge-sharing possibilities
• Additional health and personal accident insurance
• Snacks and fun activities in the office
• Additional time off
• Personal and sport budget
• Loyalty benefits and perks
• Agile, friendly and international environment
• 1-year contract with the possibility of extension
• Gross salary in a range of 2200–2700 EUR (negotiable, based on competencies)