In the Revenue and Operations department, the mission is to promote, sell, onboard, and service the products built by our technical teams and departments. This means a deep focus on a 360-degree commercial strategy that helps take new

products to market and promote and maximize clients’ usage and experience with existing products. 

Sales Operations is responsible for supporting Sales people through Salesforce by guiding them through established processes, resolving challenges related to Salesforce and training on Salesforce. 

The Sales Operations Specialist is an important operational role within the Sales Operations team, acting as the Admin to the salesforce platform and passionately advocating for the value of Salesforce and its use. The role works with Sales people, Salesforce users and business solutions to support change requests, simple and sometimes challenging Salesforce administrational tasks and help Adform Sales to use Salesforce to provide richer quality data to the business and get value of it on the sales floor. 

We hope you are ready to change the game! Be ready to: 

• Be the Primary Salesforce Administrator (meaning; have the responsibility to own and control the master access to the system) 
• Understand the concepts that govern the way that Salesforce supports our business
• Diagnose and handle issues and be able to provide some configuration of the Salesforce setup
• Generate or guide other to generate reports: making recommendation for optimum fields and understanding the value and frequency of the data gathered by those fields and what they are used for by the business
• Consult on all cases that come in the Sales Ops queue via Zendesk, make recommendations for best practice and learn about the trends we see in Sales to inform and support the work of sales excellence
• Regularly input into the Salesforce knowledgebase and support the Salesforce Operations Manager in keeping documentation and help/training files up to date
• Be responsible for educating others on the Salesforce platform 

Attitude First. Everything else will follow. We can grow together faster if you have: 

• Hands-on experience or acute interest in working with Salesforce platform or a CRM
• Full proficiency in English language
• Experience educating and explaining complex concepts to others
• Experience working across multiple regions, time zones or cultures
• Project experience (experience acting as a project stakeholder, making joint decisions and taking responsibility to perform important actions and workstreams) 
• Adform‘s guiding principles ingrained in your profile: Focus on Client Value, Behave with Decency, Take Ownership, Care, Collaborate as a Team Player, Remain Ambitious, and Stand Tall in all interactions 

 Stand out by having: 

• Strong analytical mindset or being highly organized
• A proactive approach to tool management
• Experience with Adform or Adtech systems and processes 

Our promise to you:

• You'll play a vital role in our business, recognized as a expert by our global leadership team where you'll support over 200 individuals who rely on your guidance and assistance. We're a collaborative team dedicated to mutual success, actively embracing change and guiding others toward future success
• A competitive compensation package based on your qualifications and experience, starting at 2 235 EUR gross per month
• Family benefits incl. additional vacation days to enjoy life outside of work
• Comprehensive healthcare benefits, including accident insurance
• On-site canteen offering a variety of convenient and delicious meal options
• Wellness, sports, and massage benefits to keep you energized and healthy
• Engaging social initiatives and company events to connect with colleagues and have fun
• And much more – join us to explore the full experience!

Diversity & Inclusion @Adform:

Adform is an equal opportunity employer with a global perspective. We remain committed to creating an environment that not only respects different backgrounds but celebrates them too. We believe that diversity in all its forms enhances our teams’ creativity, innovation, and effectiveness, and therefore we value different backgrounds, perspectives, and skills.

We are committed to creating a work environment where Adform employees feel valued for who they are and what they can contribute, free from any type of discrimination.