Remote customers support specialist (RUSSIAN - ENGLISH) Work from Home

Taking incoming video and audio calls from legal entities and individuals

Correct inserting of the information received during the call into the database

Qualified, full translation of the client's speech on different topics

Support for high-standard telephone calls

English and Russian language skills at level B2-C1 or higher

Higher, secondary special education

Client-oriented work attitude

Good communication skills

Additional information: The candidate is required to have an impeccable reputation, and therefore, before signing an employment contract, documents confirming the impeccable reputation will be required.

Remote selection process

Great office location near the city center with underground parking

Working from home

Corporate training for all new hires

Engaging activities and extra benefits: private health insurance, sports and team events, referral bonus, special discounts!

Work schedules 40/30/20 hours per week

Teleperformance is a world-renowned leader in providing integrated customer support services (outsourcing). Teleperformance provides technical support, translations, consulting and other services to international companies and projects according to their specifics and the language used. Our mission is to deliver an exceptional customer experience at every opportunity. This is how we create opportunities and value for our employees, customers and communities.

The Teleperformance contact center in Lithuania was established in 2015 and provides services in English, Swedish, Portuguese, Hebrew, Russian, Danish, Lithuanian and other languages. We believe that every employee and customer is an important part of our team, which is why we adhere to established internal DNA principles; integrity, respect, professionalism, innovation and commitment. We offer our employees the most comfortable working conditions in a new business center in the heart of the city, as well as the opportunity to work from home. All employees are invited to participate in celebrations, games and competitions organized by the company, maintaining relationships even in an informal environment. We also improve employees' social responsibility by organizing various charity campaigns, support programs and other initiatives. It is important to us that employees develop comprehensively, so we have and constantly improve internal training programs. For three years in a row, Teleperformance Lietuva has been certified with "Great Place to Work" global certificates based on an employee survey, so we believe that our efforts are appreciated by employees and that we improve and grow together every year.