Teleperformance

Remote customers support specialist (RUSSIAN - ENGLISH) Work from Home

Added 5 months ago

Seniority level:

Entry-level specialist

Skills:

Communication Skills , 1 yr.

Analytical Skills , 0 yrs.

Languages:

English C1 - Advanced

Russian C1 - Advanced

Experience:

0 yrs. minimum in Operations & Customer Service

Monthly salary (gross):

1478 - 1671 €

Contract type:

Full-time, Part-time

Location:

Vilnius

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Job description

Taking incoming video and audio calls from legal entities and individuals

Correct inserting of the information received during the call into the database

Qualified, full translation of the client's speech on different topics

Support for high-standard telephone calls

Requirements

English and Russian language skills at level B2-C1 or higher

Higher, secondary special education

Client-oriented work attitude

Good communication skills

Company offers

Remote selection process

Great office location near the city center with underground parking

Working from home

Corporate training for all new hires

Engaging activities and extra benefits: private health insurance, sports and team events, referral bonus, special discounts!

Salary increase after 6 months

Work schedules 40/30/20 hours per week

Possible schedule to choose:

Full time:

Mon-Fri 16:00-01:00

Part time:

Mon-Fri 16:00-20:00

Mon-Fri 17:00-21:00

Mon-Fri 18:00-22:00

Mon-Fri 19:00-23:00

Mon-Fri 20:00-24:00

Mon-Fri 21:00-01:00

Founded in 2015

Employees 288

Open positions 0

Avg. monthly salary 2187.35 €

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About Teleperformance

Teleperformance is a world-renowned leader in providing integrated customer support services (outsourcing). Teleperformance provides technical support, translations, consulting and other services to international companies and projects according to their specifics and the language used. Our mission is to deliver an exceptional customer experience at every opportunity. This is how we create opportunities and value for our employees, customers and communities. The Teleperformance contact center in Lithuania was established in 2015 and provides services in English, Swedish, Portuguese, Hebrew, Russian, Danish, Lithuanian and other languages. We believe that every employee and customer is an important part of our team, which is why we adhere to established internal DNA principles; integrity, respect, professionalism, innovation and commitment.