About Nasdaq

Nasdaq is a vibrant and entrepreneurial company where everyone is encouraged to take initiative, challenge the status quo, and take intelligent risks. We want everyone to feel welcome and bring their authentic self to work. Every day, we are building a culture where we all feel connected, supported, and empowered. We are a Hybrid-First work environment that embraces work-life balance and fosters well-being.

Team and Role overview

Cloud Managed Services is part of Nasdaq's (former Adenza) Cloud Services which has been providing Cloud clients with secure and reliable services around Calypso solution since 2008. Cloud Managed Services provide additional business services to our Cloud clients to help them achieve maximum business value from the application. Our clients and team are based around the globe and demand for Cloud Managed Services is growing fast

What You will be doing?

• Level 1 support and direct communication with cloud clients using Calypso modules for their daily activities: Front Office, Treasury, Risk, Compliance, Operations, Accounting
• Investigate operational issues reported by Client's users.
• Suggest how to rectify an issue and how to prevent its reoccurrence.
• Provide advice relating to Client implementation of Calypso.
• Following approval, make changes to functional configuration of the system.
• Check the execution (success, failures) of scheduled tasks.
• Monitor the exceptions related to real-time interfaces.
• Analyze & identify the root cause of failures/exceptions and document the possible solutions.
• Proactively look for ways to enhance customers usage of the application.
• In case of software defect, create helpdesk ticket including a test case that explains the issue; demonstrate the issue to Product Support team if needed.
• Organize for the deployment of a hotfix into a test environment.
• Perform pre-validation testing of hotfixes or config changes in Client's test environment.

Who are we looking for?

• Master's degree in Finance (preferably), Mathematics, Business, Computer Science or I.T.
• Excellent verbal and written communication skills in English
• Knowledge of a broad range of financial products (Fixed Income, Equity and Interest Rate Derivatives, Commodities, FX Spot and Forward, Corporate actions, Structured Products, Cash/Treasury, Futures and Options) including how they are priced, settled and managed during their lifecycle.
• P&L reporting, including attribution and key concepts.
• Understanding of Risk, Pricing, analytics Front and Back-office reporting.
• Settlement processing, book structure, accounting, trade lifecycle events, collateral management, and related static data
• Around 4+ years of experience in the capital markets sector (Business Analyst, Operations)

It would be great, but not mandatory, if you also had:

• CFA, IMC or CISI qualified or other post graduate finance qualification
• Calypso knowledge would be a strong advantage (you will receive Calypso training and will be expected to pass your Calypso certification)
• Other application knowledge e.g. Murex, Finastra (Summit, Kondor+), Aladdin, SimCorp
• Proficiency using Bloomberg Terminal
• Market data sources (e.g. Bloomberg SAPI, Data License)
• Knowledge of 3rd party systems e.g. MarkIt, Omgeo, SWIFT, Acadiasoft
• Knowledge of regulations impacting investment banks and asset managers
• Advanced Excel skills

What do we offer you?

• Monthly base salary starting from 2800 to 3200 EUR gross based on your experience
• Annual monetary bonus
• Vesting Nasdaq Restricted Stock Units (RSU) for all employees
• Employee Stock Purchase Program Nasdaq stocks with a discount
• III pillar pension plan with additional contribution from Nasdaq
• Flexible health Insurance program
• Additional paid leave days after 2 years of working at Nasdaq
• Flex day program (6 days a year)
• Internal mentorship program get a mentor or become one
• Opportunities to grow horizontally or vertically in the organization
• Wide selection of online learning resources, e.g Udemy, O'Reilly

This is a full-time permanent position located in Vilnius. Follow the link to apply, and the Talent Acquisition team will be in touch. Please note that applicants must be eligible to work in Lithuania and applications must be in English.

About Nasdaq Vilnius

Our Vilnius office is in the modern K29 business center, easily accessed via bus, but we also offer bike storage. Our working space offers an appealing, ergonomic environment, kitchen spaces, and an in-house library. The building hosts a canteen and vending machine as well as restaurants and shops within walking distance.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.