Teleperformance
Remote customers support specialist (RUSSIAN - ENGLISH) Work from Home
Added 6 months ago
Seniority level:
Entry-level specialist
Skills:
Communication Skills
, 1 yr.
Analytical Skills
, 0 yrs.
Languages:
English
C1 - Advanced
Russian
C1 - Advanced
Experience:
0 yrs.
minimum
in
Operations & Customer Service
Monthly salary (gross):
1478
- 1671
€
Contract type:
Full-time, Part-time
Location:
Vilnius
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Job description
Job description
Taking incoming video and audio calls from legal entities and individuals
Correct inserting of the information received during the call into the database
Qualified, full translation of the client's speech on different topics
Support for high-standard telephone calls
Requirements
English and Russian language skills at level B2-C1 or higher
Higher, secondary special education
Client-oriented work attitude
Good communication skills
Company offers
Remote selection process
Great office location near the city center with underground parking
Working from home
Corporate training for all new hires
Engaging activities and extra benefits: private health insurance, sports and team events, referral bonus, special discounts!
Salary increase after 6 months
Work schedules 40/30/20 hours per week
Possible schedule to choose:
Full time:
Mon-Fri 16:00-01:00
Part time:
Mon-Fri 16:00-20:00
Mon-Fri 17:00-21:00
Mon-Fri 18:00-22:00
Mon-Fri 19:00-23:00
Mon-Fri 20:00-24:00
Mon-Fri 21:00-01:00
About Teleperformance
Teleperformance is a world-renowned leader in providing integrated customer support services (outsourcing). Teleperformance provides technical support, translations, consulting and other services to international companies and projects according to their specifics and the language used. Our mission is to deliver an exceptional customer experience at every opportunity. This is how we create opportunities and value for our employees, customers and communities. The Teleperformance contact center in Lithuania was established in 2015 and provides services in English, Swedish, Portuguese, Hebrew, Russian, Danish, Lithuanian and other languages. We believe that every employee and customer is an important part of our team, which is why we adhere to established internal DNA principles; integrity, respect, professionalism, innovation and commitment.
