Mainframe Specialist (2nd line support and maintenance)

Alliance for Recruitment is the largest recruitment consultancy in the Baltics measured by capacity, number of successful placements and annual growth. We are a high performing team of recruitment experts from various different industries.

Our client, With more than 300+ professionals, REIZ TECH, develops individual software solutions. By using diverse technologies in various industries around the world, Reiz Tech requires highly qualified specialists with extensive technological experience. Company believes in the power of cooperation, and the infinite potential of each individual unlocks the door to success.

We are looking for a 2nd Line Support Mainframe Specialist to join Reiz Tech team. The client that you would be working with is one of the largest German manufacturing companies with entities all over the world. Role’s goal is to provide 2nd line Support for critical and non-critical applications in the automotive production industry for a major automotive company. The purpose is to maintain, control and support the applications in the production lines.

• ​Working with customer processes (Incident, Problem, Change Management); 
• Communication and strong cooperation with the users and the customer; 
• Daily meetings with the team, occasional meetings with the customer;
• Problem analysis and documentation;
• Performing root cause analysis;
• Log analysis;
• Taking over, analyzing, and resolving the issues and tickets that arise in daily business;
• Daily monitoring of the systems using the monitoring tools (finding performance issues in time and solving the problems proactively);
• Installation of regular releases and upgrades for the applications;
• Configuration and optimizing of the application and infrastructure;
• Creating and continuously maintaining the documentation;
• Administration of the tasks, cronjobs for the applications.

• JCL;
• DB2;
• COBOL;
• Good communication skills in English (B2);
• Release & deployment management processes;
• Incident management processes;
• Problem management processes;
• Knowledge management processes;
• Change management processes;
• Configuration and Asset Management processes;
• Availability management processes.
• Ability to speak in German (at least A2) would be considered as an advantage;

• Loyalty Day off.
• ReizHealth Days.
• Flexible Vacation Policy.
• Referral program.
• Opportunity to grow on a horizontal career path.
• Internal training, workshops, certification.
• Knowledge sharing sessions, team-buildings, learning lunches.
• Mentorship program.
• Flexible working hours.
• Opportunity to work from home.
• Yoga, Go-Karts, Wakeboarding and Other Seasonal activities.