Customer Service Representative in sales (Greek + English)PART TIME

Job description

• Evaluate and successfully convert leads to BD Accounts;
• Understand the business of the seller and e-commerce in general;
• Help sellers with the technical aspects of integrating their existing stock management systems to eBay;
• Help sellers to set up the most suitable logistics solutions to accommodate CBT;
• Build relationships with the portfolio;
• Coach new sellers on training content;
• Evaluate sellers performance, suggest ways to improve Seller Level and sales;
• Be responsible for keeping new sellers satisfied and delivering exceptional service on a day-to-day basis (through email, phone and online sessions);
• Proactively seek better ways to support our sellers to grow on the platform by utilizing all tools available;
• Report sales activities and progress with onboarded accounts into the eBay CRM system;

Requirements

• You put the seller's’ interests in the centre of everything you do;
• Your goal is to transfer all your platform related knowledge to all sellers in your portfolio;
• You are proactively working on building a relationship with the key sellers in your portfolio;
• You have a service oriented mentality and great interpersonal skills (both verbal and written);
• You are a great relationship builder with integrity, reliability and maturity
• Basic analytical skills;
• You can prioritize among competing tasks;
• You can work independently in a multicultural environment;
• You have a solid understanding of internal and external PC based systems and software applications (Microsoft Office Suite, Unify, Agent Desktop, Salesforce);
• English language knowledge B2 level or higher;
• Greek language knowledge C1 level or higher;

Company offers

Successful candidates will be working in a modern work environment, following a paid 1-week training at our premises in Vilnius.

Position is available only in case of Relocation.

Great working conditions;

Corporate training;

Health insurance;

Friendly international team;

Active and fun corporate life throughout the year;

Work schedule Mn-Fr; Part time job: 20 hours per week;

Monthly salary for part time: from 750 EUR Gross to 1000 EUR Gross;