Ensuring top-notch assistance to every client across the planet is a part of our success. Real support advocates strive for your satisfaction and the best product experience possible behind the screen. Yet, why not automate a little? This is where you should step in.

We are looking for a Mid-Level Python Developer, where you’ll play a key role in building and maintaining our backend infrastructure, with a particular focus on data management and integration with third-party applications like Zendesk.

Join the CyberCare AI Labs team – we create unique AI-powered solutions like chatbots and ticket bots, as well as multilingual support systems from scratch. Your input could make a big difference, shaping how we solve problems for millions of people around the world.

• Build and optimize backend data pipelines, storage solutions, and integration processes to ensure efficient data flow and management.
• Develop and maintain automation and integration solutions with Zendesk, ensuring seamless connectivity between internal systems and third-party applications.
• Collaborate with cross-functional teams to design and implement robust system architectures that meet the needs of the business.
• Conduct continuous testing, research, and evaluation of user feedback and metrics.
• Play an active part in shaping the product, based on what's technically possible.

• 3+ years of experience building backend systems with Python.
• Understanding of CI/CD, design patterns, and clean code.
• Previous experience building highly scalable, secure, and reliable systems from the ground up.
• Knowledge of SQL, Docker, Kubernetes, messaging queues, key-value stores, logging, and monitoring solutions.
• Experience with automation and integration with third-party apps.

• Career development training - Internal and external events, online training, conferences, 20 working hours per month for IT studies at Turing College, books - everything you need to reach your full potential.
• Health benefits - Private health insurance, online workouts or an on-site free gym 24/7, consultations, programs to improve mental health to feel and be your best. For those who seek flexibility and autonomy in their health-related benefits we give a wallet topped up with funds that you can spend across a variety of health and wellness services. 
• Comfort - Hybrid work, offices based in Vilnius & Kaunas, and the ability to travel the world while working.
• Technologies - Work with us and we will deliver the latest advancements in technology, software, and gadgets to optimize and streamline your daily workflow. Also, we will provide you with Nord Security products so you can also secure your personal devices!
• Company Events - Regular internal events, quarterly team buildings, OKRs events, workshops & workation trips.
• Office Perks & Public Transportation - Fully stocked kitchens, snacks, drinks, pet friendly offices. Also we offer a discount and encourage using public transportation at a lower cost. 
• Time off - Additional time off for rest, for anniversaries, or to celebrate life’s special moments. 
• Bonus - Discount offers for health, sport, food/drinks, leisure, home/auto services, referral bonuses.
• Gross salary - 3000 - 4300 EUR/month. Keep in mind that we are open to discussing salary based on your skills and competencies.